EG
Edgar G
1 reviews | Active since Aug 2015
28 Jun 2025, 05:55
All round fail
Where to start.... I tried to top up my virtual cards on the app, continuous fail error for two days. I thought I would check online and it did not accept my login details, so I did a reset of the pw. Supposed to get email, nothing, then I decided to leave it for a while, still no pw. went back online now it is OFFline.... Do not call me, I get enough **** calls from Standard ****mers. Email please.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
28 Jun 2025, 08:53Dear Edgar
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply28 Jun 2025, 08:53
Official
Dear Edgar
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
28 Jun 2025, 14:29Dear Edgar
Our team tried calling you to no avail.
Please confirm a convenient we can contact you.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient we can contact you.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply28 Jun 2025, 14:29
Official
Dear Edgar
Our team tried calling you to no avail.
Please confirm a convenient we can contact you.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient we can contact you.
We look forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
EG
Edgar G's updateReviewer Update
28 Jun 2025, 15:23I asked not to be called, and you do exactly that. There were two calls a min or two apart.
The fault lies with Standard bank so no need to talk anyway.
you have my email and we can use that for communication.
I am abroad at the moment and will be back in Feb 2026 and also I have got to many **** calls claiming to be from standard bank
The fault lies with Standard bank so no need to talk anyway.
you have my email and we can use that for communication.
I am abroad at the moment and will be back in Feb 2026 and also I have got to many **** calls claiming to be from standard bank
EG
Edgar G's update28 Jun 2025, 15:23
Reviewer Update
I asked not to be called, and you do exactly that. There were two calls a min or two apart.
The fault lies with Standard bank so no need to talk anyway.
you have my email and we can use that for communication.
I am abroad at the moment and will be back in Feb 2026 and also I have got to many **** calls claiming to be from standard bank
The fault lies with Standard bank so no need to talk anyway.
you have my email and we can use that for communication.
I am abroad at the moment and will be back in Feb 2026 and also I have got to many **** calls claiming to be from standard bank
Standard Bank's replyOfficial
28 Jun 2025, 17:04Dear Edgar
Thank you for writing back to us.
The team would need to authenticate you first as part of the process hence the reason why we need to speak to you telephonically.
Kindly confirm what time is suitable to contact you during working hours.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
The team would need to authenticate you first as part of the process hence the reason why we need to speak to you telephonically.
Kindly confirm what time is suitable to contact you during working hours.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply28 Jun 2025, 17:04
Official
Dear Edgar
Thank you for writing back to us.
The team would need to authenticate you first as part of the process hence the reason why we need to speak to you telephonically.
Kindly confirm what time is suitable to contact you during working hours.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
The team would need to authenticate you first as part of the process hence the reason why we need to speak to you telephonically.
Kindly confirm what time is suitable to contact you during working hours.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
EG
Edgar G's updateReviewer Update
30 Jun 2025, 09:31Morning,
As I said its a Standard bank problem, there is no need to contact me.
I will be closing my account anyway I am getting to much emails and phone calls from people trying to **** me pretending to be from Standard bank. The bank has a serious security issue.
As I said its a Standard bank problem, there is no need to contact me.
I will be closing my account anyway I am getting to much emails and phone calls from people trying to **** me pretending to be from Standard bank. The bank has a serious security issue.
EG
Edgar G's update30 Jun 2025, 09:31
Reviewer Update
Morning,
As I said its a Standard bank problem, there is no need to contact me.
I will be closing my account anyway I am getting to much emails and phone calls from people trying to **** me pretending to be from Standard bank. The bank has a serious security issue.
As I said its a Standard bank problem, there is no need to contact me.
I will be closing my account anyway I am getting to much emails and phone calls from people trying to **** me pretending to be from Standard bank. The bank has a serious security issue.
Standard Bank's replyOfficial
30 Jun 2025, 09:50Our sincere apologies Edgar.
Best regards,
Standard Bank's reply30 Jun 2025, 09:50
Official
Our sincere apologies Edgar.
Best regards,