KS
Kuben S

1 reviews | Active since Jan 2015

02 Feb 2015, 21:33

ALL I WANTED TO DO WAS CHANGE THE DATE OF MY DEBIT

My access bond woes continue.It has now been three weeks since I first posted.The home loans dept say eveything is in order on their side-the access bond has been re-opened,but i still cannot transfer the funds out.I was told to go to the branch and re-link the accounts,this also didnt help.No-one seems to know what to do anymore.The situation seems hopeless.The only response you get is when u post here!!<br> <br> The money I put into the bond was for my kids school fees.I had to make arrangements withn the school to make part payment .My cash flow has been seriously impacted.<br> <br> All I requested for was a change in the date of my debit order and it seems this simple instruction was too much for Standard Bank to handle.I have done the same with other companies I deal with and all it took was a phonecall or e-mail. Time to consider my options!!

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Replies (1)
Standard Bank
Standard Bank's reply19 Jul 2016, 12:01
Official

Good day Kuben

This duplicate review will be closed as per the final outcome given on 22-01-2015.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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