All I want to do is pay my account!

On the 23rd of March 2016, my attorney succeeded in having my debt review order rescinded as I no longer wanted to be under debt review since it was taking too long to pay all my debts. I was issued with the 17.W and court order which is sent to [Email Removed] I have been calling since then to make arrangements for payment, I managed to successfully make arrangements with the credit card division at Standard Bank, however, the division that deals with my cheque account overdraft won't accept the 17.W I sent them and therefore will NOT remove me from debt counselling on their system despite their credit card division doing it. Both my debt counselor and the attorney states the letter is correct but Standard bank says it is not. Is this a way to continue charging me interest for an account I want to try and settle? I have a COURT ORDER stating I am NO LONGER under debt review so what is the actual problem here! I cannot get hold of anyone who seems to understand this. The call centre agents are also not helpful. I need one person I can deal with I cannot keep calling and getting nowhere, it's been going on for three weeks now. All I want to do is make arrangements