All I want is my account statement from when account was opened

I am so frustrated with standard banks consultants All I want is a bank statement to be emailed to me 6 agents later I got told she cannot give me a statement I must still go inside the branch, with the pandemic is it not better to work over the phone

Accuarance of what happend Spoke to lerato 13h32 19 August she will email statement , nothing Spoke to mathabang 15h01 19 August she will sent statement , nothing Spoke to Patricia 10h54 20 August nothing no statement Spoke to bafana 12h21 20 August no statement nothing Spoke to lerato again 12h42 20 August , no statement,nothing Spoke to Cynthia very rude speaks over me you must take her off calls she cant speak to clients put her at a back office where she doesn't have to deal with clients she is very unfriendly she says she cant sent the statement there is no email address loaded then she dropped the call

My number *** Email address: ***