MR
MELANIE R

1 reviews | Active since Sept 2015

06 Sept 2015, 20:42

ALL I NEED IS MY MONEY

I AM NOT HAPPY WITH STANDARD BANK'S SERVICE,<br> <br> FIRSTLY I HAVE THIS CHEQUE ACCOUNT WITH STANDARD BANK, ***<br> <br> I AM A SINGLE MOTHER AND DIVORCED, I LIVE WITH MY 12YEAR OLD DAUGHTER THAT GOE'S TO SCHOOL. I PAY FOR MY RENT R3500, NEED TO BUY GROCERIES IN THE HOUSE FOR MY CHILD TO LIVE. I JUST STARTED A NEW JOB THAT I ONLY EARN R4960.00. <br> <br> I HAVE THIS CREDIT CARD WITH STANDARD BANK THAT NEEDS TO BE PAID AND SINCE THAT IM WORKING I AM TRYING TO FIX MY FINANCES, SO I HAD NO1 CALL ME FROM YOUR CALL CENTRE TO MAKE THE NECESSARY ARRANGEMENTS THAT WILL BE TAILORED TO WHAT I CAN AFFORD, YOU DEDUCTED R1400.00 FROM MY ACCOUNT AND NO CONSENT I NEED THIS TO BE REVERSED AND AND A COSULTANT TO CALL ME FOR NOW I CAN ONLY PAY R100-R200 pm BECAUSE OF MY CIRCUMSTANCE AND SINCE THAT I STARTED MY NEW JOB...<br> <br> I SPOKE TO SO MANY CONSULTANTS AT THE CALL CENTRE AND WENT TO THE BRANCH AND YET NO1 SHOULD ANY EMPATHY WHAT SO EVERY.<br> <br> I NEED THIS REVERSED MY CHILD AND I WILL SUFFER THROUGHTOUT THE MONTH.

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Replies (1)
Standard Bank
Standard Bank's reply07 Sept 2015, 12:32
Official
Hello MELANIE143@,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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