Ajh van Vuuren

I am trying too get a small second bond from Standardbank since the beginning of January 2024 , they keep declining my application due to "validation". My credit record everything is in order , I want to renovate my house that I bought not even 2 years ago through Standardbank that is falling apart today. I did not realize in the beginning of my house , that was beautiful and in perfect condition the actual state it was in.

I went with Standardbank because they gave me a 100% bond and there rates were by far the best of all other banks but if I knew what I know today how terrible there service is I would rather have chosen a different bank. (You get what you pay for I guess ).

I went numerous times to the bank too try and find out what is the validation problem and even Fica again as they advised, everytime Ooba Homes sends a application in it gets declined and affects my credit record. Again my financial sector is very good but I have a new born that will be here the 2nd of May 2024 with a house that the sealings is falling in walls between me and the nabour collapsing , damp inside my walls and still struggling with a useless bank that calls them self by striving service this is unexeptable and there I was choosing them for 20 years they find problems with something and can not explain what the problem is when you phone or have to take a half day from work too try and sort this out and still is at the very start because you just don't get helped or service.

In the beginning of buying my house they also offered , moving my personal bank over too them will help me win extra on the interest rates I immediately went in and nearly 2 years later still today they did/can not open a personal bank account for me the systems says refuse and yet again they can not find the problem so I went with Discovery Private banking and what a blessing too see and experience service (would be fun seeing the staff at Standardbank learning from them who actually thrives service and excellence).