Airtime purchase - deducted but never received

<p>I purchased airtime via my internet banking on the 27th and 28th April. After almost completing all the required prompts i received a message saying some sort of error as incurred. Thinking that i wouldnt be charged of course, never thought much of it as i now needed to get aitime vi anothr route. Checking my balance i noticed that i was indeed charged for the airtime i never recieved.&nbsp;</p> <p>See the attached snipit, the latest one i never received was last week highlighted in yellow, this is when it obviously caused concern. It hows that the transaction was successful but it was not.&nbsp;</p> <p>&nbsp;</p> <p>Kindly check this out, i cannot make purchases, which is a shlip until this has been resloved. over the weekend itried to purchase electricity but that too bombed out, i dont see it on my statement as yet bt i received a message saying my account has been charged.&nbsp;</p>