1 reviews | Active since Oct 2012
Airtime not received from the mobile app
Support
I made a mistake to choose cellc instead of vodacom for the value of R150. So my airtime was not delivered. 09 April 2018.
I also tried to buy an MTN airtime from my Standard bank mobile app, I mistakenly choose CellC but entered my MTN number. R25 on 3rd April 2018.
But the sad part was that I was charged for it. Please refund me.
Please assist to fix it.
Bank name: Standard Bank Branch name: CLEARWATER BRCH Branch code: 1206 Account holder: MR ADESHINA OLAOYE Account number: *** Account type: Cheque
Regards.
Adeshina ********** 896
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated as per the email sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated as per the email sent to you.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***