Airtime From Ucount

<p>On the 26th of August 2016 between 7 and 7:30 am I went on the ucount on line mall to buy airtime for my wife. I got the Vodacom R110 airtime for some points. The points went off but still to this day nothing came of it. The next day I phoned the ucount call center and I was told that they can’t do anything and will escalate it. REF NO: ********** and was told someone will call me on Monday and nothing. On the 29th I send an email again to ucount. The next day I got this email back from ucount. </p> <p><br /> Olivia Fredericks ********** AllForwardActions<br /> In response to the message from Adriaan De Wet, Mon 11:40 AM<br /> To:<br /> Adriaan De Wet <br /> 30 August 2016 02:47 PM<br /> To help protect your privacy, some content in this message has been blocked. If you're sure this message is from a trusted sender and you want to re-enable the blocked features, click here.<br /> UCount Rewards<br /> Good Day Adriaan,</p> <p>Thank you for your email.</p> <p>Please be advised that I will be forwarding your email to the consultant assisting you with your enquiry and within due course the consultant will revert back to you.</p> <p>Should you require any further assistance you may contact us on 0860 UCOUNT (82 68 68).</p> <p>Kind Regards</p> <p>Olivia Fredericks</p> <p>UCount Rewards</p> <p>Tel: ***</p> <p>Email: ********** <p> </p> <p>It is Friday 18:36pm 2nd September and still nothing. Now where can I go and cancel my ucount as this is a waste of my R20 I give every payday. This is very poor service from Standard Bank and I have been with them for many years. </p>