JB
Johannes B

1 reviews | Active since Nov 2017

05 Jan 2022, 16:20

Agian and again

Never ending nightmare.

So they do not debit your account. As the customer you make contact with them to find out why. " we switched to new systems.l" not a sms, email pop up on your app that notifies customers. Less than 24 hours later they let you know you know you are now behind your account. How useless is management at this bank. Anyone reading this should never get financed by standard bank.

0
Replies (2)
JB
Johannes B's update07 Jan 2022, 19:36
Reviewer Update
2 days later and no resolution. Accept for this automated response.

"Thank you for bringing your concerns to our attention.

We will look into your matter and revert back to you as soon as possible"
JB
Johannes B's update11 Jan 2022, 13:10
Reviewer Update
Still no Feedback. I think its about time I walk into your building. will likely still not get any assistance. Or start paying for a billboard to go up in a couple of places in Sandton next to the N1