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lorinda.snyman lorinda.snyman

1 reviews | Active since Apr 2017

25 Apr 2017, 13:31

AGAIN I CANNOT PAY MY ACCOUNTS BECAUSE OF MY LIMIT YOU DECIDE I NEED TO PAY!

<p>EVERY MONTH I HAVE THE SAME ISSUE - IS MY MONEY AND YOU DECIDE TO PUT A LIMIT ON AND I CANNOT MAKE PAYMENTS. I HAVE TO PHONE AND SPEND HOURS AND HOURS EXAUSTING MYSELF BECAUSE OF THIS. IT IS MY MONEY IF I WANT TO MAKE PAYMENTS I CAN I DO NOT NEET TO ASK EN PHONE FOR PERMITION AND EXPLAIN WHY I CANNOT MAKE PAYMENTS. THE NEW WEBSITE DO THE SAME AS THE OLD ONE. YOUR APP ON THE PHONE IS NOT WORKING. AND EVERY TIME I NEED TO MAKE PAYMENTS I HAVE A BLOCK ON. </p>

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Replies (1)
Standard Bank
Standard Bank's reply02 May 2017, 11:15
Official

Dear Lorinda Snyman

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been sorted out.

Kind regards

Clint Petersen

Complaint Resolution Centre

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