RN
Ryan N
1 reviews | Active since Jul 2011
28 Oct 2022, 13:27
Again: Continually ***** blocking with out notice
Standard bank is AGAIN blocking my credit card without notice, this is the 7th time in 6 weeks.
When I last sorted this out, after having to contact them on socials, through support tickets, hello Peter, email and phone.
It's because they had some random phone number set for my OTP. Despite having had the same phone number since 2002. And being a customer since 2000.
And then turned out that the ***** block was lifted expect for the part where the account is activated.
For the first ordeal:
https://www.hellopeter.com/standard-bank/reviews/continually-*****-blocking-with-out-notice-***
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
28 Oct 2022, 13:56Good day Ryan
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply28 Oct 2022, 13:56
Official
Good day Ryan
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
04 Nov 2022, 17:13Hi Ryan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
Standard Bank's reply04 Nov 2022, 17:13
Official
Hi Ryan
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
