AGAIN!!!!!!
could not log on to internet banking this morning - AGAIN - (Thursday 10th), SMS from Bank acknowledged a problem, further SMS at about 1pm states problem fixed as does Fin24 article at 12.30. *******. Still cannot log on. SB is up to pawpaw, just does not know the first thing about CUSTOMER SERVICE<br> <br> PS A complaint lodged two weeks ago has still not been acknowledged!!!
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Standard Bank's replyOfficial
10 Sept 2015, 16:23Hello wasungu,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply10 Sept 2015, 16:23
Official
Hello wasungu,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,