TM
Tshepo M

1 reviews | Active since Dec 2020

28 Dec 2025, 14:26

Ag

So if you’re app is off and we receive poor service and are sent post to pillar for simple queries on our money, is it right that I have to spend R80 on airtime

0
Replies (2)
Standard Bank
Standard Bank's reply28 Dec 2025, 15:26
Official
Dear Tshepo,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply29 Dec 2025, 19:18
Official
Dear Tshepo,

Thank you for contacting the bank. 
We tried to call you multiple times to no avail. 
We will be closing the request from our side. 

Kindly visit your closest branch for assistance. 
Thank you for banking with Standard Bank. 

Kindest Regards
Standard Bank Hello Peter Team 
***