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Roelof B

1 reviews | Active since Oct 2017

30 Nov 2019, 09:32

After two Hello Peter posts i have still not been helped. They could not care less!

After two week still no phone call. No effort made to rectify the issue. But they keep taking my money...

0
Replies (2)
Standard Bank
Standard Bank's reply02 Dec 2019, 02:42
Official
Hello Roelof
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Dec 2019, 15:42
Official
Dear Roelof Bruyn

Thank you once again for posting your comments.

I refer to my email correspondence to your previous review and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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