After reporting attempted ***** funds in account is unavailable

<p>Someone tried to **** my wife by claiming to make a large incorrect payment and sending a **** payment confirmation on Sunday and then made a cheque deposit yesterday. This morning my wife went to the branch to report this issue. She was advised to not make any payments until the cheque clears or is unpaid. This afternoon she received a MyUpdate message that the cheque was unpaid to 'ACCDENT GLOBAL : STP' and now her account show a negative available balance and she cannot transact. We contact the ***** number and they took a while to understand the situation but eventually referred us to the branch. (Which is already closed) Through no fault of hers she cannot transact because some decided to reverse the transaction in an incomplete way.</p>