1 reviews | Active since Nov 2016
After paying up my motor vehicle account in Jan 2016. The amount still appears on my credit profile!!!!!!!
<p>After paying up my motor vehicle account in Jan 2016. The amount still appears outstanding on my credit profile. I have contacted Standard bank on numerous occasions to update my credit profile and to date its not done. I have app**** for a credit facility and this is now affecting my application. This is pathetic service as when money is owed Standard bank call centre agents calls you all hours of the day yet a simple credit ITC update cannot be done timeously. I have now also paid up my Home Loan with Standard bank, lets see how many years this takes for them to update my profile. Very dissapointed is such a reputable organisation. </p>
Good day Pamela Du Plessis
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Pamela Du Plessis
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
