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Linette L
1 reviews | Active since Sept 2018
06 Jun 2024, 20:56
After numerous attem...
After numerous attempts to contact them, I went in to the branch where someone helped met, they took money out of my account and after getting a sms stating someone will phone me regarding this matter it still did not happen... on the 4th of May I went into the bank, this matter was supposed to be resolved by the 14th of May... we are now 23rd of May... I reserved a call on Friday afternoon and asked to be phoned back on Monday but no call was made regarding this issue. It's now a new month and my money is still not back in my account... what steps do I have to make get this matter sorted!!!! *Rating:* 0 out of 5.
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Standard Bank's replyOfficial
06 Jun 2024, 21:18Dear Linette
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jun 2024, 21:18
Official
Dear Linette
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***