LL
Linette L

1 reviews | Active since Sept 2018

23 May 2024, 08:24

After numerous attem...

After numerous attempts to contact them, I went in to the branch where someone helped met, they took money ouy of my account and after getting a sms stating someone will phone me regarding this matter it still did not happen... on the 4th of May I went into the bank, this matter was supposed to be resolved by the 14th of May... we are now 23rd of May...

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Replies (1)
Standard Bank
Standard Bank's reply23 May 2024, 08:33
Official
Dear Linette, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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