JT
JD T
1 reviews | Active since Oct 2021
19 Oct 2021, 13:46
After 22 years of on going support- Standard banks fails to give Service which is paid for...
Very disappointed with the service lately, I have been banking with Standard bank for the passed 22 years and for the first time this is the the worst year of service I have received.
NO One response to emails, I spent 2 hours waiting to be assisted at Sandton Branch yesterday to achieve nothing because its apparently all online and only one person can assist - which ofcouse does not respond to his mails or calls.
If I do not receive assistance in the by the end of today I will close my account and bank else where. I am sure that my money sent on bank charges will be much appreciated at your competitors!!!!! maybe then Ill get the service I pay for???
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
20 Oct 2021, 03:17Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
Standard Bank's reply20 Oct 2021, 03:17
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)