AD
AD D
1 reviews | Active since Oct 2023
17 Nov 2023, 16:11
ADVERSE LISTING NOT UPDATED
My home loan was in arrears and I app**** for respread however the Homeloan account still reflects under adverse listing at Experian.
Kindly assist
SB***-- SB***----SB***
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
17 Nov 2023, 16:13Hi Ad Dlakavu
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Nov 2023, 16:13
Official
Hi Ad Dlakavu
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
18 Nov 2023, 08:27Good day
Thank you for the details.
Our consultants will reach you for assistance.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will reach you for assistance.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Nov 2023, 08:27
Official
Good day
Thank you for the details.
Our consultants will reach you for assistance.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for the details.
Our consultants will reach you for assistance.
Kind regards
Standard Bank Hello Peter Team
***
AD
AD D's updateReviewer Update
20 Nov 2023, 12:33Nothing yet, I started with this case on 27 October but seemingly I am approaching a full month without Standard bank and Experian resolving my issue.
Tomorrow I am not coming here ( Hello Peter) to complian. I will find another platform where my concerns will be listened to.
Tomorrow I am not coming here ( Hello Peter) to complian. I will find another platform where my concerns will be listened to.
AD
AD D's update20 Nov 2023, 12:33
Reviewer Update
Nothing yet, I started with this case on 27 October but seemingly I am approaching a full month without Standard bank and Experian resolving my issue.
Tomorrow I am not coming here ( Hello Peter) to complian. I will find another platform where my concerns will be listened to.
Tomorrow I am not coming here ( Hello Peter) to complian. I will find another platform where my concerns will be listened to.
Standard Bank's replyOfficial
20 Nov 2023, 12:38Good day
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Nov 2023, 12:38
Official
Good day
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
AD
AD D's updateReviewer Update
20 Nov 2023, 12:52Apologies is not fixing my credit worthiness. As a citizen of SA you know that everything is tied to one's credit profile.
So what must I do now, must I count on your apoogies and hope everything will fine or must I write to the Credit Ombuds.
So what must I do now, must I count on your apoogies and hope everything will fine or must I write to the Credit Ombuds.
AD
AD D's update20 Nov 2023, 12:52
Reviewer Update
Apologies is not fixing my credit worthiness. As a citizen of SA you know that everything is tied to one's credit profile.
So what must I do now, must I count on your apoogies and hope everything will fine or must I write to the Credit Ombuds.
So what must I do now, must I count on your apoogies and hope everything will fine or must I write to the Credit Ombuds.
Standard Bank's replyOfficial
20 Nov 2023, 14:09Good Day
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Nov 2023, 14:09
Official
Good Day
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
AD
AD D's updateReviewer Update
21 Nov 2023, 13:53Till today nothing has been done regarding adverse listing on my credit profile.
AD
AD D's update21 Nov 2023, 13:53
Reviewer Update
Till today nothing has been done regarding adverse listing on my credit profile.
Standard Bank's replyOfficial
21 Nov 2023, 14:08Hi AD Dlakavu
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 14:08
Official
Hi AD Dlakavu
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
AD
AD D's updateReviewer Update
21 Nov 2023, 14:36That will be too late I am escalating to the Ombudsman and NCR and everyone willing to help me sort it out.
From 27 October to today, nothing except for sorry. No I can't take this.
From 27 October to today, nothing except for sorry. No I can't take this.
AD
AD D's update21 Nov 2023, 14:36
Reviewer Update
That will be too late I am escalating to the Ombudsman and NCR and everyone willing to help me sort it out.
From 27 October to today, nothing except for sorry. No I can't take this.
From 27 October to today, nothing except for sorry. No I can't take this.
Standard Bank's replyOfficial
21 Nov 2023, 14:41Dear A D
Thank you for writing back to us.
Our team will review and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Our team will review and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 14:41
Official
Dear A D
Thank you for writing back to us.
Our team will review and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Our team will review and we will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***