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elizna G

1 reviews | Active since May 2012

09 Jul 2015, 15:22

adres verification

In April while on holiday they freeze my account saying they don't have proof of address after a struggle supplying them with the documents they open my account. Now 3 months later they want proof again, what happens to Aprils proof. And the funniest my home loan is also with you. We can't complain any about services because their is none

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Replies (1)
Standard Bank
Standard Bank's reply10 Jul 2015, 09:19
Official
Hello eliznag,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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