JS
Jacques S
1 reviews | Active since Jul 2011
18 Nov 2015, 12:22
Adjusted HOME LOAN Interest Rate beyond agreed amt
My contractual Interest rate with Standard Bank has been changed.<br> They have added 1.5% extra interest when the Prime Interest Rate only went up by .5%<br> <br> I cannot get hold of Standard Bank through their call center<br>
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Standard Bank's replyOfficial
19 Nov 2015, 08:35Hello PippEL,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply19 Nov 2015, 08:35
Official
Hello PippEL,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***