DW
Dot W

1 reviews | Active since Oct 2016

06 Oct 2016, 10:46

Adds digits to incorrect bank account so monies are transferred into irrecoverable voids

<p>An Absa Account holder did an online transfer - but the account number was 1 digit short, so Stadnard Bank added a 0 to the front of the account number and allowed the nearly R20 000 to be put in to an account that even had a different name - and is now advising that there action was above board and in order to reclaim the monies we must pay the bank charges and wait up to 2 months - another sole proprietor goes under thanks to Standard Bank </p>

0
Replies (2)
Standard Bank
Standard Bank's reply06 Oct 2016, 15:44
Official

Good day Dot Ward

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply11 Oct 2016, 10:33
Official

Dear Dot Ward

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***