PK
Patrick K
1 reviews | Active since Apr 2015
13 Apr 2015, 10:14
Address still not right on statements
After numerous attempts to resolve the issue, my address is still not showing correctly on the bank statements I receive by email for the 3 accounts I have. 1 account shows the correct home address. 1 account shows no address at all and the third account shows my old address from which we moved 2 years ago.<br> The staff at the branch seem to have tried all the normal methods to resolve it but to no avail. There is obviously another system problem that needs to be urgently addressed. To be FICA compliant I need my bank statements to at least show my correct address.
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Replies (1)Standard Bank's replyOfficial
13 Apr 2015, 10:52Hello knightp,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Apr 2015, 10:52
Official
Hello knightp,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
