ZX
Zamantuli X
1 reviews | Active since Mar 2018
07 Sept 2024, 09:43
***** activity on my account
I just saw a few transactions went off my account unauthorized and I have reported it but I’m told to call another number instead of them investigating and refunding me.
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
07 Sept 2024, 09:54Dear Zamantuli,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Sept 2024, 09:54
Official
Dear Zamantuli,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
ZX
Zamantuli X's updateReviewer Update
08 Sept 2024, 15:31The transactions are still charging my account for insufficient funds.
ZX
Zamantuli X's update08 Sept 2024, 15:31
Reviewer Update
The transactions are still charging my account for insufficient funds.
Standard Bank's replyOfficial
08 Sept 2024, 15:32Hi Zamantuli
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2024, 15:32
Official
Hi Zamantuli
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
ZX
Zamantuli X's updateReviewer Update
08 Sept 2024, 15:38And you been sending automated responses and not looking into this matter.
ZX
Zamantuli X's update08 Sept 2024, 15:38
Reviewer Update
And you been sending automated responses and not looking into this matter.
Standard Bank's replyOfficial
08 Sept 2024, 15:44Hi Zamantuli
We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2024, 15:44
Official
Hi Zamantuli
We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
ZX
Zamantuli X's updateReviewer Update
16 Sept 2024, 10:30Hi,
How is the investigation going?
How is the investigation going?
ZX
Zamantuli X's update16 Sept 2024, 10:30
Reviewer Update
Hi,
How is the investigation going?
How is the investigation going?
Standard Bank's replyOfficial
16 Sept 2024, 12:54We will follow up with our team and we will be in touch.
Standard Bank's reply16 Sept 2024, 12:54
Official
We will follow up with our team and we will be in touch.
ZX
Zamantuli X's updateReviewer Update
20 Sept 2024, 15:12Hi,
Following up on the case.
Following up on the case.
ZX
Zamantuli X's update20 Sept 2024, 15:12
Reviewer Update
Hi,
Following up on the case.
Following up on the case.
ZX
Zamantuli X's updateReviewer Update
27 Sept 2024, 06:33Hi,
I just saw a text from the bank saying the case was concluded but I am not told what happened and no refund received.
I just saw a text from the bank saying the case was concluded but I am not told what happened and no refund received.
ZX
Zamantuli X's update27 Sept 2024, 06:33
Reviewer Update
Hi,
I just saw a text from the bank saying the case was concluded but I am not told what happened and no refund received.
I just saw a text from the bank saying the case was concluded but I am not told what happened and no refund received.
Standard Bank's replyOfficial
27 Sept 2024, 07:10Dear Zama
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Sept 2024, 07:10
Official
Dear Zama
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***