Activating my rewards card

I've been trying for months now to get my card activated. the problem is they hav an old cell number of mine on their system. funny coz all the Std Bank & Ucount promotions & sales they want to send comes to my current cell no. So as they instructed I went to Davenport branch waited for half hour in the cue (typical) & the consultant changed my cell number & even foned Ucount then they said wait couple days, fone back & activate card. from this point I foned like 5 times & its the same story all the time..I'm so ****ed bcoz 1 lady foned on my current number to offer me the Ucount card.. I'm not prepared to stand in another cue & go thru all of this . This is just very bad after sales service. Todays call has been recorded @ the call centre in Westlake cape town My ref. no. is -300903.