1 reviews | Active since May 2012
ACCUMULATED BANKING DETAILS AFTER ACC CLOUSRE
I cannot begin to express how disgusted and upset I am!!! About a year ago I went into this branch and paid off my account and requested that account be closed as I wouldn't be using this account ever again. I received a call from MBD requesting that I pay an outstanding amount as I had been handed over. I continued to follow up with Standard bank who then requested that visit branch again and follow up on why the account wasn't closed in the first place. Im rather disheartened by the fact that a year later I'm having to deal and resolve an issue that I know for a fact isn't my fault and am expected to pay this amount that the account has accumulated.<br> I am absolutely unhappy about this mess and trust and hope that Standard bank will follow up on this and correct.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
