Accounts still open on TransUnion Report
On the 18th July I sent an email to the Centurion Main branch of Standard Bank regarding the status of my Standard Bank accounts on my TransUnion report. To date I never received a response from the Branch Manager Zimbini or the Prestige Manager Ncedi. Upon checking my report again today it shows that I have an outstanding account of R 18000 plus rand. This is impacting on my credit scoring.
My credit card account also shows still open on the TransUnion system. I have sent the documents through to TransUnion but they are not removing the accounts.
I would like this matter resolved as it has been outstanding for a while and I havent been a Standard Bank client since February 2017 due to the LACK OF SERVICE received.
Dear Carol-Ann Martins
Thank you for your posting.
I refer to my email correspondence and can confirm that I am attending to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Carol-Ann Martins
Thank you for your posting.
I refer to my email correspondence and can confirm that I am attending to this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Carol-Ann Martins
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Carol-Ann Martins
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***