mM
mphomaka M

1 reviews | Active since Dec 2016

17 Jul 2017, 20:11

Accounts Paid Up but still on ITC

<p>I paid up my 2 credit cards (Blue Bin and Master Card) and after numerous follow ups they now reflect as closed. But my concern is that they still appear on ITC and I want them completely removed like any of my other settled accounts which are no longer appearing on ITC. Having sent emails to Welhemina Molefe and Pauline Mpane, I have been ignored to date to further show how much of an irritation i am to Standard Bank. All i ask is to remove them or send me a paid up letter of both accounts and i will gladly sort it out myself.I find it so borring that we communicate with them and they just ignore us as if we are some fools. </p>

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Replies (2)
Standard Bank
Standard Bank's reply18 Jul 2017, 11:56
Official

Dear Mpho Masiteng

Thank you for your posting.

I refer to my email communication and confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply20 Jul 2017, 11:05
Official

Dear Mpho Masiteng

Thank you once again for posting.

I refer to my email communication with you and can confirm that this matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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