Accounts inaccessible

I am appalled with what has happened. With zero warning, I am unable to use my current account and credit card:<br> -inability to access and make payments from aforementioned accounts using the app and internet banking<br> -inability to use my cheque card for payments<br> -debits orders bouncing<br> <br> What the heck is going on? Customer care told me yesterday it was a tech fault, now I see on the Facebook page that people's bank accounts have been frozen because the branches have not logged FICA properly.<br> <br> I am furious and seriously considering switching banks if this is not remedied in the next 12 hours. Do NOT ask me to go into your branch as I don't have time to waste, babying your consultants into doing their job properly.