LB
Lenice B

1 reviews | Active since Feb 2024

08 Jul 2024, 12:33

Accounts frozen by bank

Good day,

Our account was frozen due to non compliance however we communicated with the bank and forwarded emails and phone calls but still no feedback was given until we logged in and saw they froze the account. The Gezina branch could not assist as well as the regional head did not provide feedback. Do not bank with them.

0
Replies (1)
Standard Bank
Standard Bank's reply08 Jul 2024, 12:37
Official
Dear Lenice, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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