Accounts cut off

After seeing the thousands of complaints lodged against Standard Bank I almost didn't bother, but here goes..<br> <br> My troubles started with FICA. Having received no notification my accounts were cut off. Having just moved to Jhb and with no utility bills this took about a week to sort out at the Hatfield branch. <br> <br> I tried calling my 'Prestige Banker' on several occasions and am now convinced this service does not exist.<br> <br> A week after FICA was sorted, my credit card was abruptly cut, again with no warning, not an sms, email or phone call.<br> <br> The issue turned out to be an old garage card. Not having been issued with a new card in over 5 years I had forgotten about this account. When the monthly service charges exceeded R150 they cut my credit card. No warning. I asked the bank manager at Sandton City branch to intervene, and he was successful at having my Garage Card closed with no penalties, my CC was re-activated.<br> <br> Not 3 months after sorting out FICA, I receive an SMS notification advising me that my accounts need to be FICA'd or they will be suspended. Now my CC has been cut again. After 15 yrs, 2 paid up bonds and vehicle finance I have no choice but to switch banks. So unprofessional.