TM
Thavan M
1 reviews | Active since Oct 2011
20 Sept 2022, 13:28
Accounts BLOCKED but NO NOTIFICATION! PATHETIC SERVICE
HOW can standard bank block my accounts WITHOUT INFORMING ME even via SMS ? I queried a payment transaction that did not immediately go through although it processed almost immediately at least twice before. They said that it NOW TAKES UP TO THREE DAYS to reflect without giving reasons for the change. The transaction was processed 3 days later BUT I CANNOT UNDERSTAND WHY MY ACCOUNT WAS BLOCKED WITHOUT MY KNOWLEDGE OR INFORMING ME ! is this the PATHETIC LEVEL of their service?
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Replies (2)
Standard Bank's replyOfficial
20 Sept 2022, 13:42Good day Thavan Moodley
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply20 Sept 2022, 13:42
Official
Good day Thavan Moodley
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
20 Sept 2022, 13:59Good day Mr. Moodley
We apologize for this inconvenience. Thank you for allowing us to assist with resolving this matter.
We apologize for this inconvenience. Thank you for allowing us to assist with resolving this matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply20 Sept 2022, 13:59
Official
Good day Mr. Moodley
We apologize for this inconvenience. Thank you for allowing us to assist with resolving this matter.
We apologize for this inconvenience. Thank you for allowing us to assist with resolving this matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team