ACCOUNT TO BE FROZEN 31MAY AFTER I DID FICA 28FEB

I FICA'd MY ACCOUNT AT THE RANDBURG BRANCH ON SATURDAY 28 FEBRUARY 2015.<br> ON 20/05/2015 I RECEIVED AN SMS STATING THAT I MUST FICA WITHIN 10 DAYS. I CALLED THE NUMBER & SPOKE TO TIFFANY REF HVS(F?)7874. SHE CONFIRMED THAT MY ACCOUNT FICA HAD BEEN DONE. I NOW AGAIN RECEIVED AN URGENT NOTICE ON 28/05/2015 AT 13:43 THAT MY ACCOUNT IS AT RISK OF BEING FROZEN.<br> THIS IS ANNOYING! I WANT A LETTER CONFIRMING THAT I DID MY FICA MY ACCOUNT AND THAT THEY STOP HARASSING AND THREATENING ME!<br> WHY MUST I GO STAND IN A BRANCH FOR HOURS AGAIN IF I DID SUBMIT THE REQUIRED DOCUMENTS ON 28/02/2015?!