LB
Letlhogonolo B
1 reviews | Active since Feb 2015
04 Feb 2015, 10:47
Account Suspension
I went to the ATM yesterday to try and withdraw money only to get a receipt that my account has been suspended. Today I've been on the phone for the last 2 hours calling FIQA and I still haven't gone through. airtime wasted!<br> <br> I don't understand why my account has been suspended as I have handed in my Proof of residence and ID copy last year. Please sort this out as this is an inconvenience.<br> <br> I have been with Standard Bank for many years and this is a first.
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Standard Bank's replyOfficial
04 Feb 2015, 13:03Hello Botlwaelo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply04 Feb 2015, 13:03
Official
Hello Botlwaelo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***