nR
natasha R

1 reviews | Active since Jul 2011

07 Jul 2015, 09:22

ACCOUNT SUSPENDED BUT I'M UNDER DEBT REVIEW

I HAVE RECEIVED A LETTER TO MY OLD POSTAL ADDRESS (PROBLEM NUMBER 1). I AM CURRENTLY UNDER DEBT COUNSELLING AND ALL MY PAYMENTS ARE UP TO DATE.. AS PER THE LETTER RECEIVED, MY REVOLVING CREDIT PLAN HAS BEEN SUSPENDED AS MY ACCOUNT IS IN ARREARS. I HAVE ALL THE STATEMENTS TO PROVE THAT MY PAYMENTS IS UP TO DATE. WHAT THE HELL IS THIS ALL ABOUT? ARE YOU TRYING TO RIP ME OFF? THIS GOES AGAINST THE GRANTED COURT ORDER THAT I HAVE IN PLACE. PLEASE SORT THIS OUT ASAP!!

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Replies (1)
Standard Bank
Standard Bank's reply07 Jul 2015, 12:28
Official
Hello nrobertson,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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