AP
Andries P
1 reviews | Active since Mar 2014
10 Nov 2025, 08:47
Account Supposed to be closed
Due to the recent changes to Standard Bank online portal that removed the QR code authentication to authorize login i decided to close my account. I Went to the branch at President Hyper Vereeniging/Vanderbijlpark adn 2 off my 3 accounts was closed but my current account is still open. I have to deposit R19 to close the account for bank charges. Its been 5 days and the account is still open. Please note i will not pay 1 more cents towards closing that account
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
10 Nov 2025, 08:48Dear Andries,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Nov 2025, 08:48
Official
Dear Andries,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***