Account still not open

In the early days of December 2015, I opened a Private Bank account online. Today is 25 January 2016, and although I have received my card, I am told my account is still not active, and I have not received any communication from my private banker. I am told the banker has still not been allocated. <br> <br> I have sent RICA 3 times, including twice at the branch (Van Rieberk Mall and Bedford Centre), and by last week, my account had still not be RICAed.<br> <br> This is not inspiring any confidence in me. I am just writing to you to ask you to not bother opening this account for me anymore, I have opened one with Nedbank, who were much more professional and had the processes completed in 48 hours.