Account still not closed
I had a revolving credit account which i closed at the beginning of June 2017. When i received a statement i August i sent a complaint and was promised that the account will be closed. I guess that never happened because i received a statement this afternoon stating that the account owes in excess of R200 and those are all service fees. Im annoyed because it shouldnt be that difficult to close an account. Someone please do something!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Malebo MamaMihle NoMpilo
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Malebo MamaMihle NoMpilo
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***