1 reviews | Active since Dec 2016

06 Apr 2018, 13:39

Account settled yet still open?

Hi,

I received a letter from an email from Credit Consultant, MacRobert Incorporated Attorneys | Reg No: *** to say the if I pay the outstanding account I quality for a discount - I paid the amounts of my account that I was offered on AR142945 and AR141349. Yet I still owe Standard Bank now R9000,00 because the discount has never reflected, how can this be?

0
Replies (2)
Standard Bank
Standard Bank's reply06 Apr 2018, 17:03
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply09 Apr 2018, 09:18
Official

Deat Adrian

Kindly refer to the email correspondence wherein the feedback has been provided.