Account put on STOP.

My business account was mistakenly put on a STOP due to a client from ABSA who reported that a ********** transfer was made from their business account to mine and after that client realised the miscommunication from me and him...he quickly send in an email to both banks stating that he made a mistake could both banks he send them an affidavits that state what transpired for him to make a call to his bank but it was a miscommunication (he uses ABSA and am using Standard Bank) apparently as am seeking help from Standard bank the only answer i get is they are still investigating so am asking myself what 8s it that they are investigating where else cos the person who reported a complain sent in a email stating it was miscommunication...at the moment i can't pay my staff up until my account is open.