Account Paid, Delays with Paid Up Letter

<p>What an appauling service i received from the Standard Bank Vehicle & Asset Finance Call Centre, my vehicle account was supposed to be have been paid up by December 2017, however, i paid it earlier than the contract date.</p> <p>Spoke to Sbusisi Nxumalo at the Call Centre who wasted my time, i was told that i owe R0.78c . I was happy to pay the 78 cents just to get my "paid up letter" .</p> <p>Can standard bank deduct that 78c from my account and issue me with my paid up letter.</p> <p>i coud not even speak to the manager as i waited on hold for Tontse to escalate my query.</p> <p> </p> <p>Terrible Service Standard Bank, i am glad i have paid all my accounts i had with you.</p>