Account on hold!!!!!!!!!!!!

So according to standard bank my account has a ***** hold on it Apparently there was a ***** report on my bank account for a payment made 2 June 2023. Firstly I received no communication from standard bank. No email, no sms and no phonecall. Only way I found out is wen untried to access my salary wen i couldn't access any funds I found it strange and phoned standard bank on Friday 23 June 2022. I was advised since I know nothing about this transaction I need to email them an affidavit and was advised it will take 24-48hours. I emailed them the affidavit Sunday 25 June 2023. I phoned standard bank yesterday 26 June 2023 they said someone would contact me either yesterday or this morning which they failed to do. I had to phone them now I get told from them that it can take upto 7 working days. Firstly I was **** to Secondly they are not in contact with me. They are not keeping me updated. Because I cannot access my funds I could not go work I was banking on accessing my money today since i was told 48 hours now i get told 7 working days. I am probably going to loose my job because of standard banks incompetence. These banks think they can just do what they want. Withhold monies as they want without any communication. I wonder if standard bank is going to pay my rent it I loose my job. Or feed and clothe me if I loose my job