MM
Mogotladi M

1 reviews | Active since Feb 2015

08 Jul 2015, 05:07

Account Not Closed After I Requested To Close It

I went to a Standard Bank Richards Bay branch about a month ago to close all my accounts with Standard Bank, when I left I was told everything has been closed. Now I'm getting messages on my phone from Standard Bank saying I need to deposit money into the cheque account. I'm no longer with Standard Bank so why is this happening?

0
Replies (1)
Standard Bank
Standard Bank's reply08 Jul 2015, 09:56
Official
Hello marem1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***