AM
Aubrey M
1 reviews | Active since Jan 2012
03 Sept 2019, 12:16
Account not activated.
Earlier last week I went to collect my card at Cresta Mall after applying for MyMo account online. I went without my ID and proof of residence. When I test the account I can’t perform any transaction. I spoke to the social media team and they’re advising me of going back to the branch with the same requirements, which is not feasible for me. Can someone sort out my account before I switch my salary to Standard Bank.
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Standard Bank's replyOfficial
04 Sept 2019, 05:58Hello Aubrey,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply04 Sept 2019, 05:58
Official
Hello Aubrey,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***