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bernice H
1 reviews | Active since Feb 2017
07 Feb 2023, 10:39
Account Needs to be Closed!
I closed my account with your branch in Randburg about 6 - 7 years ago. When i visited your branch in Centurion a few days ago to my surprise I was told that my accounts are still open. I have not been contacted by anyone to tell me i still have open accounts. Also how can you not raise a flag if you see for such a long period no money has been coming into the account. I want my account to be closed without any impact to me to pay. My id number is ***
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Replies (2)
Standard Bank's replyOfficial
07 Feb 2023, 10:55Dear Bernice Van Heerden
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply07 Feb 2023, 10:55
Official
Dear Bernice Van Heerden
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
08 Feb 2023, 11:18Hello Bernice
Thank you taking our call, we would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you taking our call, we would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply08 Feb 2023, 11:18
Official
Hello Bernice
Thank you taking our call, we would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you taking our call, we would like to thank you for giving us the opportunity to resolve your matter.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***