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CJ
Chevonne J

1 reviews | Active since Feb 2020

09 Nov 2023, 09:25

Account needed ASAP

Need to open an account ASAP.I was at the N1 City branch on Saturday but they couldn't assist because something to do with my profile being released. I need to get an account before our cut off at work

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Replies (5)
Standard Bank
Standard Bank's reply09 Nov 2023, 09:31
Official
Hi Chevonne Julie

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***  

CJ
Chevonne J's update10 Nov 2023, 07:46
Reviewer Update
Hi my cut of at work is today this matter is extremely urgent. I didnt think it would be this hard to open an account
CJ
Chevonne J's update10 Nov 2023, 07:46
Reviewer Update
cut *off
Standard Bank
Standard Bank's reply10 Nov 2023, 07:49
Official
Hi Chevonne

We sincerely apologize for the inconvenience caused.
 
 Kindly note that we will follow up on this matter.
 
 We will be in touch with further feedback.
 
 Kindest regards
 Standard Bank Hello Peter Team
 ***
Standard Bank
Standard Bank's reply10 Nov 2023, 15:15
Official
Hi Chevonne

Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***