LB
Lameez B

1 reviews | Active since Jun 2016

17 Jun 2016, 06:12

Account missing from profile

<p>Hi. I've queries this before but no response. I receive a statement monthly with a fixed deposit balance that does not reflect on my account (Internet banking, app, ATM). I would like it linked to my other accounts so I can have visibility of it not just if the statement comes...</p>

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Replies (2)
Standard Bank
Standard Bank's reply17 Jun 2016, 11:15
Official

Good day Lameez B

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply21 Jun 2016, 06:28
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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