CG
Charedwin G

1 reviews | Active since Aug 2012

17 Feb 2015, 15:53

account management

I am a prestige banker at standard bank, every-time I swipe the balance go of the account and my account balance decreases which I right. But the after a week I see my account going into overdraft. And I don't have a overdraft. What balances goes of afterwards as every time I swipe I get the notification and my balance reduces immediately. So I don't understand I am going to close this account as the other banks offer a better package anyway.

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2015, 13:39
Official
Hello Badboy69,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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